Q8: What payment terms do you accept?
Answer:
T/T: 30% deposit, 70% balance against B/L copy
L/C: Accept sight letters of credit
PayPal
Q9: What after-sales services do you provide?
Answer:
Our after-sales support includes:
Lifetime technical support
Operation and maintenance training
Spare parts supply
Product upgrade services
Regular quality follow-ups
Remote troubleshooting assistance
Q10: What information is needed to place an order?
Answer:
Please provide:
Detailed product specifications and requirements
Required quantities
Delivery time requirements
Destination port/address
Q11: Can we visit your factory?
Answer:
Factory visits are welcome:
Please schedule at least one week in advance
We can assist with airport pick-up and accommodation arrangements
Opportunities to meet with our engineering team
If you are not available for a site visit, we do support for the video visit.
Q12: How do you protect intellectual property?
Answer:
We take IP protection seriously:
Strict NDA (Non-Disclosure Agreement) signing
Secure document management systems
Dedicated confidential production lines
Employee confidentiality agreements
Q13: Can you assist with product certifications?
Answer:
We can help obtain:
Safety certifications (CE, RoHS)
Environmental testing reports
Quality inspection certificates
Certificate of Origin
Q14: Are you a manufacturer or trading agent?
Answer:
We are an experienced manufacturer, and we also have a professional overseas sales team to serve our customers all over the world.
Audited Supplier 
){kind=link}